We loved our stay here!! The hotel really focuses on customer service which is hard to find honestly. Our room was clean and cozy and the bed super comfortable. The spa was our favorite! We got such a great deal there.
We also did a half board package, and though there was no dinner buffet available, they offered a set menu which included soup, two appetizers, the main course (I ordered steak and hubby got fish and chips), which was served with juice and chocolate cake for dessert. It was surprisingly really yummy! Then breakfast was so good! We had omelettes, pastries, and tons of sides to choose from.
Lots of Arabs use this hotel (I didn’t notice any other foreigners) but many of the Arab women were uncovered and dressed immodestly and no one was staring at them or me. The pool was full of kids (which thankfully closes at 5pm and were told as adults we could swim without the kids until 7 … but we went to the spa instead), so we couldn’t relax there, but the spa more than made up for it. If we have friends looking for a nice stay, we’ll be recommending this place! It was great for an overnight sabbath! Book it!
⭐️⭐️⭐️⭐️⭐️ Exceptional Experience at Kaya Hotel – A True Gem in Amman!
From the moment I arrived at Kaya Hotel, I was genuinely impressed by the level of service, comfort, and attention to detail. Located in the heart of Amman, this boutique hotel combines modern luxury with traditional Jordanian hospitality in the best way possible.
The staff were incredibly warm, welcoming, and helpful—going above and beyond to make my stay enjoyable. Whether it was assisting with transportation, recommending local attractions, or just offering a friendly smile, their hospitality made me feel right at home.
The rooms were impeccably clean, stylishly furnished, and very comfortable. Every detail, from the bedding to the lighting and amenities, was thoughtfully designed to ensure comfort and relaxation. I especially appreciated the peaceful atmosphere and the high level of cleanliness throughout the hotel.
Breakfast each morning was delicious and featured a generous selection of both local Jordanian specialties and international options. The dining area was cozy and elegant, adding to the overall enjoyable experience.
One of the standout features of Kaya Hotel is its location—close to major attractions, shopping areas, and great restaurants, yet tucked away enough to offer peace and quiet at the end of the day.
Whether you’re visiting Amman for business or leisure, I highly recommend Kaya Hotel. It’s a hidden gem that truly captures the warmth of Jordanian culture with the quality and professionalism of a top-tier hotel. I wouldn’t hesitate to stay here again on my next trip to Amman!
We had a great stay at Kaya Hotel! We stayed here for the second part of our trip, 2 nights. The location was great, breakfast had lots of options including an omelette station. Rooms were clean, spacious, and had a nice view. All the staff were very friendly and helpful. I tried the Turkish bath and it was wonderful! Abed was amazing, he gave a wonderful massage and body treatment. I highly recommend going to see him and the Kaya Spa for a relaxing treatment, your skin will love it! Very memorable experience!
Suite was spacious with a separate living room with two (!) couches and well functioning temperature control. Hotel smells a bit like cigarettes in the hallways, but rooms are fine. Staff is extremely helpful and courteous. Water temperature and pressure is both hot and normal, but the bathrooms are small. Bed is comfy, large.
We stayed at Kaya Hotel Amman for a night, and while the location is undoubtedly its strongest point—central, convenient, and close to many attractions—the overall experience fell short of expectations in terms of service and amenities.
The rooms were fairly sized and decent for a short stay, but the washrooms were noticeably small and lacked basic toiletries altogether. Only two bath-sized towels were provided, with no hand towels or extras. It felt like the bare minimum was being offered.
The cleanliness of the hotel could use significant improvement. The lobbies and common areas didn’t feel well-maintained—there always seemed to be something left out of place or unattended, which detracted from the overall feel of the property. The staff was somewhat cooperative but not particularly warm or attentive.
Parking is limited, with a few spots alongside the hotel and the rest dependent on nearby street parking, which can be a bit of a hassle depending on the time of day.
As for the breakfast, it was quite basic—very few options, and nothing particularly filling or memorable. It felt more like a checkbox than a thoughtful part of the experience. I’d rate it around 6/10.
In summary, Kaya Hotel Amman works if you’re looking for a central place to rest for a night or two and aren’t too concerned with comfort or service. But if amenities, cleanliness, or a decent breakfast are important to you, this might not be the ideal fit.
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Liz Miller
2 months agoWe loved our stay here!! The hotel really focuses on customer service which is hard to find honestly. Our room was clean and cozy and the bed super comfortable. The spa was our favorite! We got such a great deal there. We also did a half board package, and though there was no dinner buffet available, they offered a set menu which included soup, two appetizers, the main course (I ordered steak and hubby got fish and chips), which was served with juice and chocolate cake for dessert. It was surprisingly really yummy! Then breakfast was so good! We had omelettes, pastries, and tons of sides to choose from. Lots of Arabs use this hotel (I didn’t notice any other foreigners) but many of the Arab women were uncovered and dressed immodestly and no one was staring at them or me. The pool was full of kids (which thankfully closes at 5pm and were told as adults we could swim without the kids until 7 … but we went to the spa instead), so we couldn’t relax there, but the spa more than made up for it. If we have friends looking for a nice stay, we’ll be recommending this place! It was great for an overnight sabbath! Book it!
Mike s
2 months ago⭐️⭐️⭐️⭐️⭐️ Exceptional Experience at Kaya Hotel – A True Gem in Amman! From the moment I arrived at Kaya Hotel, I was genuinely impressed by the level of service, comfort, and attention to detail. Located in the heart of Amman, this boutique hotel combines modern luxury with traditional Jordanian hospitality in the best way possible. The staff were incredibly warm, welcoming, and helpful—going above and beyond to make my stay enjoyable. Whether it was assisting with transportation, recommending local attractions, or just offering a friendly smile, their hospitality made me feel right at home. The rooms were impeccably clean, stylishly furnished, and very comfortable. Every detail, from the bedding to the lighting and amenities, was thoughtfully designed to ensure comfort and relaxation. I especially appreciated the peaceful atmosphere and the high level of cleanliness throughout the hotel. Breakfast each morning was delicious and featured a generous selection of both local Jordanian specialties and international options. The dining area was cozy and elegant, adding to the overall enjoyable experience. One of the standout features of Kaya Hotel is its location—close to major attractions, shopping areas, and great restaurants, yet tucked away enough to offer peace and quiet at the end of the day. Whether you’re visiting Amman for business or leisure, I highly recommend Kaya Hotel. It’s a hidden gem that truly captures the warmth of Jordanian culture with the quality and professionalism of a top-tier hotel. I wouldn’t hesitate to stay here again on my next trip to Amman!
Jessica Pickett
3 months agoWe had a great stay at Kaya Hotel! We stayed here for the second part of our trip, 2 nights. The location was great, breakfast had lots of options including an omelette station. Rooms were clean, spacious, and had a nice view. All the staff were very friendly and helpful. I tried the Turkish bath and it was wonderful! Abed was amazing, he gave a wonderful massage and body treatment. I highly recommend going to see him and the Kaya Spa for a relaxing treatment, your skin will love it! Very memorable experience!
Lawrence Hon
3 months agoSuite was spacious with a separate living room with two (!) couches and well functioning temperature control. Hotel smells a bit like cigarettes in the hallways, but rooms are fine. Staff is extremely helpful and courteous. Water temperature and pressure is both hot and normal, but the bathrooms are small. Bed is comfy, large.
Mariam Sher Muhammad
5 months agoWe stayed at Kaya Hotel Amman for a night, and while the location is undoubtedly its strongest point—central, convenient, and close to many attractions—the overall experience fell short of expectations in terms of service and amenities. The rooms were fairly sized and decent for a short stay, but the washrooms were noticeably small and lacked basic toiletries altogether. Only two bath-sized towels were provided, with no hand towels or extras. It felt like the bare minimum was being offered. The cleanliness of the hotel could use significant improvement. The lobbies and common areas didn’t feel well-maintained—there always seemed to be something left out of place or unattended, which detracted from the overall feel of the property. The staff was somewhat cooperative but not particularly warm or attentive. Parking is limited, with a few spots alongside the hotel and the rest dependent on nearby street parking, which can be a bit of a hassle depending on the time of day. As for the breakfast, it was quite basic—very few options, and nothing particularly filling or memorable. It felt more like a checkbox than a thoughtful part of the experience. I’d rate it around 6/10. In summary, Kaya Hotel Amman works if you’re looking for a central place to rest for a night or two and aren’t too concerned with comfort or service. But if amenities, cleanliness, or a decent breakfast are important to you, this might not be the ideal fit.